Defining ‘Hosted Telephony’

To prevent confusion, hosted telephony can also be referred to as Voice over Internet protocol (VoIP), hosted VoIP, cloud telephony, Hosted PBX and Session Initiation Protocol (SIP) Trunking, to name but a few. Telephony refers to the simple functions of a phone system such as call transferring, diversions and outgoing calls. Hosted telephony is when this system is managed in a cloud, and phone calls are made via the internet.

What are the benefits it can bring to your business?

There are many benefits of cloud-based hosting, to small and large businesses alike. One predominant factor that appeals to businesses is affordability, and when it comes to scaling your business up (or down), it’s fast and easy to do! Additionally, below are some further benefits which may bring value to your business:

  • Reliable and secure
  • Free internal calls
  • Ability to maintain continuity 
  • Instant access to the latest technology to better your business
  • Increase business efficiency and save on time
  • Cloud-based telephony supports remote working (if this is applicable to your business)

Why choose Infinity?

Our phone systems can take your business to the next level. Offering flexibility, security and a fantastic support service. We also offer non cloud-based telephony, for those businesses who would prefer a more traditional option.

Some of the major brands we offer phone solutions to include

  • NEC
  • Mitel
  • Panasonic
  • Yealink
  • Draytek
  • Cisco

To find out more about our system solutions and how we can help, get in touch.